BXP (NYSE: BXP), the largest publicly traded developer, owner, and manager of premier workplaces in the
United States has extended its enablement model for clients with a new connected access experience that
makes it possible for clients to use employee badges in Apple Wallet on iPhone or Apple Watch to easily
navigate through secure access areas in BXP buildings. BXP’s 601 Lexington property in New York City is the
first in its portfolio where this new offering will be available to clients.
At many BXP buildings, the technology that occupants and guests first encounter are turnstiles and access
control. The experience needs to be reliable, seamless, and fast. In addition, the use of iPhone and Apple
Watch for secure transactions is becoming ubiquitous. Why not extend this now common experience to
building access? Also, without automation, administrators manually manage and enter access records in both
client and BXP systems — a process with inherent data integrity issues. BXP was seeking an access
enablement solution that would enhance the client access experience, facilitate process efficiencies, and
elevate data integrity.
The Solution and Benefits
Powered by SwiftConnect, a leading provider of connected access enablement, BXP’s street-to-seat journey
for its clients is the first of its kind to enable a client-branded pass that works seamlessly across multiple
points of access that are managed by both BXP and its clients (including amenity spaces), so occupants can
enjoy hassle-free access.
“Partnering with SwiftConnect, we’re excited to launch the commercial real estate industry’s first connected
experience that unifies disparate client and building owner access systems to offer a self-service user journey
using iPhone and Apple Watch,” said Jim Whalen, SVP and Chief Information and Technology Officer at BXP.
“The rollout demonstrates our fundamental philosophy and continued commitment to enabling services and
options that empower the talent of our clients while also enhancing security and process efficiencies.”
The SwiftConnect platform unifies disparate access control and enterprise and building systems, providing
BXP clients with the tools to centralize and automate their access management. BXP clients elevate the
accuracy and integrity of credential records by using their systems as the source of truth and book of record
to automate the lifecycle management of the credential records, whether provisioned as a traditional plastic
card or on employee badge in Apple Wallet.
How it Works
Client employee badges in Apple Wallet are provisioned using SwiftConnect AccessCloud, which brings
together mobile platforms and enterprise systems that govern physical access. SwiftConnect’s AccessCloud
integrates with HID Origo, a cloud platform that enables lifecycle management of mobile credentials. The
solution also leverages HID’s Seos credential technology to deliver an intuitive, private and secure access
transaction when a user presents their iPhone or Apple Watch to HID Signo and iCLASS SE Readers.
The Access Experience
Looking into the Future
Following the success of the program at 601 Lexington, BXP plans to extend the new connected access
experience to other locations across its portfolio of premier workspaces in the United States throughout 2023